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Saturday, August 20, 2016



tired of unnecessary messages from different short codes?
well good news some weeks ago mtn introduced Do Not Disturb (DND) a
service that allows you to remove yourself from all those services.
read after the cut.

What is Do not Disturb Service?

The Do-Not-Disturb service allows MTN customers to opt out of
receiving promotional messages for 3rd Party services (Bulk SMS, VAS
promos, etc.)

What are the main features of DND?

The service will feature the following: Fully Blocked mode allowing
customers to Opt Out totally from receiving promotional messages via
SMS and IVR. Partially Blocked mode allowing customers to filter
service categories for promotional messages they wish to receive. Any
category not selected is blocked.

How much does DND cost?

The service is free to customers.

How to activate DND A customer will be able to perform the following
DND activities via SMS View Status Activate full blocking Activate
partial blocking Opt out of DND Simply text HELP to the short code
2442 to find out more The following SMS keywords can be used to set
your DND preference.
STOP: To stop all SMS and IVR messages ALLOW: To receive all SMS and
IVR messages

SMS 1: To receive Banking / Insurance/ Financial Products SMS

SMS 2: To receive Real Estate SMS and IVR messages

SMS 3: To receive Education SMS and IVR messages

SMS 4: To receive Health SMS and IVR messages

SMS 5: To receive Consumer goods & Automobiles SMS and IVR messages

SMS6: To receive Communication/ Broadcasting/Entertainment/IT SMS and
IVR messages

SMS 7: To receive Tourism & Leisure SMS and IVR messages

SMS 8: To receive Sport SMS and IVR messages

SMS 9: To receive Religion SMS and IVR messages

STATUS: To check your DND status

How to Deactivate DND

To opt out of the service, you will need to text the word "ALLOW" to
the short code 2442.
To opt-out is free.
How to check status To check status, you will need to text the key
word STATUS to 2442 Are promotional messages for MTN services included
in DND? NO. DND service will only be introduced for 3rd party services
e.g. VAS, Bulk SMS etc.

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